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Why a $120 million fine can’t stop the “insane” growth of phone spam

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The phone industry and regulators are struggling to contain robocalls that harangue consumers with billions of sleazy sales pitches and outright scams every month.

Last week, the Federal Communications Commission fined a Florida man $120 million for allegedly flooding consumers with almost 100 million robocalls with falsified caller IDs in just one three-month period.

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