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Bot or not? Amazon says its perky Twitter ambassadors are real

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The program was quickly mocked for its eerily similar Twitter accounts, which some initially believed were run by bots.

Amazon employees identified as “fulfillment center ambassadors” took to Twitter this week to praise the company, drawing mostly derision from other users of the social media platform. Responses predictably criticized the company’s labor practices, which have come under fire in recent years, and wondered whether the accounts were automated.

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